BPO Services
OUR BPO SOLUTIONS GENERATE MAXIMUM RESULTS…
SMALL AND MEDIUM SIZED BUSINESS OUTSOURCING
Business Process Outsourcing (BPO) is a key enabler of improved business performance as measured by a company’s ability to consistently outperform peers through business and economic cycles. For our clients, the benefits of BPO include renewed focus on core capabilities, faster time-to-market, streamlined processes, movement from a fixed to variable cost structure, access to global sourcing capabilities, and creation of proprietary best operating practices and technology, all of which contribute to increased customer satisfaction and shareholder returns for our clients. Our partnership will immediately create a positive impact to your business.
- IMMEDIATE LAUNCH AND RAMP UP CAPABILITIES WITH MINIMAL COST
- UTILIZE HIGHLY SKILLED PROFESSIONALS BY THE OUTSOURCING INDUSTRY
- AVOID CAPITAL INVESTMENT FOR DATA AND COMMUNICATIONS TECHNOLOGY
- INTEGRATE FRONT AND BACK OFFICE PROCESSES MORE EFFICIENTLY
- DEEPEN AND BROADEN RELATIONSHIPS WITH PROSPECTS AND EXISTING CLIENTS
ENTERPRISE LEVEL FIRMS OUTSOURCING
Companies around the world are increasingly realizing that the quality of their customer relationships is critical to maintaining their competitive advantage. This realization has driven companies to increase their focus on developing, managing, growing and continuously enhancing their customer relationships in a cost effective manner. Additionally, as globalization of the world’s economy continues to accelerate, businesses now compete on a global scale due to rapid advances in technology permitting cost-effective real-time global communications and ready access to a highly-skilled global labor force. Learn more about the immediate benefits when partnering with TSI:
- SIGNIFICANT COST SAVINGS
- PROFESSIONALLY MANAGED CUSTOMER COMMUNICATIONS ENSURING GROWTH AND RETENTION
- GENERATING REVENUES BY UP-SELLING AND CROSS-SELLING ADDITIONAL PRODUCTS AND SERVICES
- ENABLING OUR PARTNER CLIENTS TO FOCUS ON DEVELOPING CORE PRODUCTS AND SERVICES
- ABILITY TO PROVIDE TIER 1 BILINGUAL LABOR FORCE AT COMPETITIVE RATES
Inbound & Outbound Services
Multichannel Capabilities
Appointment Setting
Reception Services
Lead Generation
Customer Service
Reservations
Order Processing and Fulfillment
Telemarketing
Interactive Voice Response (IVR)
Survey Outreach
More
Back Office Support
Comprehensive Service Suite
Sales Support
Data Entry
Invoicing and Collections
Records Management
Administrative Duties
Order Management
Database Management
Operations Support
Inventory Management
More
Brand Marketing Solutions
Create Loyalty through Brand Recognition
Market Research
Community Management (Social Media)
Product Launches and Campaigns
Direct Marketing
Email Marketing
Multimedia Development
Graphic Design
Internet Marketing
Blog Management
More
Non Voice Customer Support
24/7 Availability
Document and Data Digitization
Form Processing
Email Support
Medical Transcription
Order Entry
Scanning and Indexing Services
Claims Processing
More
Multilingual Solutions
Worldwide Share of Voice
Document Translation
International Business Hosting
Recording Transcription
Voiceovers
English as a Second Language (ESL) Training
Multicultural Marketing and Advertisement
Website and Software Localization
More
Technology Services
Secure and Redundant Platforms
Cloud Data Storage
Applications Development
Chat Support
Hardware and Software Support
Online Helpdesk
Programming
Website Development and Implementation
More
Valencia, CA 91355