Business Process Outsourcing (BPO) is a key enabler of improved business performance as measured by a company’s ability to consistently outperform peers through business and economic cycles. For our clients, the benefits of BPO include renewed focus on core capabilities, faster time-to-market, streamlined processes, movement from a fixed to variable cost structure, access to global sourcing capabilities, and creation of proprietary best operating practices and technology, all of which contribute to increased customer satisfaction and shareholder returns for our clients. Our partnership will immediately create a positive impact to your business.
Companies around the world are increasingly realizing that the quality of their customer relationships is critical to maintaining their competitive advantage. This realization has driven companies to increase their focus on developing, managing, growing and continuously enhancing their customer relationships in a cost effective manner. Additionally, as globalization of the world’s economy continues to accelerate, businesses now compete on a global scale due to rapid advances in technology permitting cost-effective real-time global communications and ready access to a highly-skilled global labor force. Learn more about the immediate benefits when partnering with TSI:
Multichannel Capabilities
Appointment Setting
Reception Services
Lead Generation
Customer Service
Reservations
Order Processing and Fulfillment
Telemarketing
Interactive Voice Response (IVR)
Survey Outreach
More
Comprehensive Service Suite
Sales Support
Data Entry
Invoicing and Collections
Records Management
Administrative Duties
Order Management
Database Management
Operations Support
Inventory Management
More
Create Loyalty through Brand Recognition
Market Research
Community Management (Social Media)
Product Launches and Campaigns
Direct Marketing
Email Marketing
Multimedia Development
Graphic Design
Internet Marketing
Blog Management
More
24/7 Availability
Document and Data Digitization
Form Processing
Email Support
Medical Transcription
Order Entry
Scanning and Indexing Services
Claims Processing
More
Worldwide Share of Voice
Document Translation
International Business Hosting
Recording Transcription
Voiceovers
English as a Second Language (ESL) Training
Multicultural Marketing and Advertisement
Website and Software Localization
More
Secure and Redundant Platforms
Cloud Data Storage
Applications Development
Chat Support
Hardware and Software Support
Online Helpdesk
Programming
Website Development and Implementation
More